Information We Collect
We may collect information you voluntarily provide, including your name, email address, phone number, mailing address, information related to notary, loan signing, or apostille service requests, documents submitted through our website or email, and payment information processed through third-party providers. We may also collect technical information such as IP address, browser type, device information, website usage data, and cookies.
How We Use Your Information
We use collected information to schedule and provide services, facilitate loan signings, process apostille requests, communicate with clients, process payments, improve our website, and comply with legal obligations.
Information Sharing and Disclosure
We do not sell your personal information. We only share personal information when necessary to provide requested services, comply with legal obligations, process payments, communicate regarding appointments, or work with trusted service providers who assist in operating our business. We may also disclose information when required by law or lawful government request.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
If you provide your phone number and consent to receive SMS messages from us, message frequency will vary based on your appointment activity (up to 3 messages per appointment: booking confirmation, payment confirmation, and review request). Message and data rates may apply. You may reply STOP at any time to opt out, or HELP for assistance.
Document Security
We recognize the importance of protecting the confidentiality of information provided in connection with notary, loan signing, and apostille services. We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or loss. Access to client information is restricted to those with a legitimate business purpose and is limited to the extent reasonably necessary to provide requested services.
Cookies and Analytics
Our website may use cookies and analytics tools to improve user experience and understand website traffic.
Retention of Information
We retain information only as long as necessary to provide services, satisfy legal obligations, resolve disputes, and enforce agreements.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
California Privacy Rights
California residents may have rights regarding personal information under applicable California privacy laws and may contact us regarding those rights.
Children's Privacy
Our services are intended for adults and are not directed toward children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated effective date.